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Terms of Service

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1. Data Authorization and Amazon SP-API Compliance

By using Prepment, you (the “Client” or “Seller”) acknowledge and agree to the following regarding data access and logistics:

1.1 Authorization of Access

The Client explicitly authorizes Prepment to access their Amazon Selling Partner API (SP-API) account. This access is granted solely to perform logistics services, including but not limited to inventory synchronization, order management, and the generation of shipping labels. 

1.2 Restricted PII (Personally Identifiable Information)

To facilitate fulfillment, Prepment will access Restricted PII (Buyer Names, Shipping Addresses, and Phone Numbers). The Client acknowledges that: 

  • Prepment processes this data exclusively for fulfillment purposes. 
  • In accordance with Amazon’s Data Protection Policy, Prepment will automatically purge all PII from its active systems 30 days after shipment confirmation. 
  • Prepment shall not be held liable for the inability to provide historical buyer information after this 30-day purge period has concluded. 

1.3 Security Infrastructure

Prepment maintains an industry-standard security posture hosted on Amazon Web Services (AWS), utilizing AES-256 encryption at rest and TLS 1.2+ encryption in transit. While Prepment employs rigorous security monitoring (via AWS GuardDuty and CloudTrail), the Client is responsible for maintaining the security of their own Amazon Seller Central credentials. 

1.4 Compliance with Amazon Policies

Both Prepment and the Client agree to abide by the Amazon Acceptable Use Policy (AUP) and Data Protection Policy (DPP). Any breach of these policies by the Client that results in the suspension of Prepment’s developer credentials may result in the immediate termination of the Client’s access to the platform. 

1.5 Disclaimer of Liability for API Disruptions

Prepment shall not be liable for any delays, losses, or fulfillment failures caused by disruptions to the Amazon SP-API service, Amazon Seller Central downtime, or the revocation of API permissions by Amazon.